Terms and Conditions
Please Read Our Terms carefully, as they define the conditions of website access and use.
Welcome to XATIVA Experiences and Tours! By accessing this website, we assume you accept these terms and conditions. Do not continue to use XATIVA Experiences and Tours if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing XATIVA Experiences and Tours, you agree to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You can accept or decline optional Cookies. Some required Cookies are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, EFFE Enterprises CO. SL. and/or its licensors own the intellectual property rights for all material on XATIVA Experiences and Tours. All intellectual property rights are reserved. You may access this from XATIVA Experiences and Tours for your personal use subject to restrictions set in these terms and conditions.
You must not:
Copy or republish material from XATIVA Experiences and Tours
Sell, rent, or sub-license material from XATIVA Experiences and Tours
Reproduce, duplicate or copy material from XATIVA Experiences and Tours
Redistribute content from XATIVA Experiences and Tours
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. EFFE Enterprises CO. SL. does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of EFFE Enterprises CO. SL., its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, EFFE Enterprises CO. SL. shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
EFFE Enterprises CO. SL. reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant EFFE Enterprises CO. SL. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of EFFE Enterprises CO. SL.; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to EFFE Enterprises CO. SL.. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of EFFE Enterprises CO. SL.'s logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
This Agreement governs your use of the Site. By accessing and using the Site, you indicate your acceptance of this Agreement and our Privacy Policy. Please carefully review these conditions. Your acceptance of this Agreement grants you a limited, temporary, and non-exclusive license and permission to use the resources of the Site, as well as the opportunity to purchase tickets for our sightseeing and gastronomy experiences. This limited, temporary, and non-exclusive license and permission may be revoked at any time, for any reason, with or without notice, by EFFE Enterprises CO. SL (the "Company") as described below. If you do not agree to this Agreement, please refrain from using the Site to purchase tickets or Book Services for our tours. Please retain a copy of this Agreement for your records.
Booking Terms
Online reservations can be made with a valid credit card or paid on the day via cash or credit card using the Reserve Now, Pay Later system. Bookings are processed using the secure and encrypted booking reservation system.
Cancellation Policy
What should I do if I need to cancel my tour?
We understand that unexpected circumstances may arise leading to changes in plans. Therefore, we have implemented a flexible cancellation policy. If your plans change, we kindly ask that you inform us as soon as possible. Since we keep our tour groups small, we need to fill our groups. Additionally, we appreciate ample notice to accommodate changes to our orders and reservations for our specially prepared menus.
Small Group Public Tours
You can cancel or change the date of your tour for free up to 24 hours before the tour (pending availability).
To receive a refund, please email us at Xtv.experiences@gmail.com at least 24 hours in advance to communicate cancellations or date changes. No refunds will be issued for cancellations made within 24 hours of the tour.
Once a tour has started, no refunds or rebookings are available.
Private Tours
For MICE groups and large groups that we have agreed to host privately, we kindly ask for a 48-hour notice for any date changes or cancellations.
No refunds will be issued for cancellations made within 48 hours of the booking.
Weather Considerations & Force Majeure
Regardless of the weather, we want you to have a great time in Xativa! We will make sure that you are well-fed, even if it's raining. In the event of rain, we will provide umbrellas and ensure that most of the tour is conducted indoors, with the dining experience taking place inside our space. In case of extreme weather conditions, major, political disturbances or strikes, tours can be cancelled if we believe it is necessary and a full refund will be issued.
Late Arrivals and No-Show Policy
Late arrivals and no-shows are non-refundable. This policy applies to any participant who fails to arrive on time for the tour or arrives after the tour has already departed.
Insurance
Remember the following: The company recommends that guests purchase travel insurance for their trip to cover cancellations, delays, medical issues, etc., that might impact their ability to attend the tour. Guests agree that the company is not liable for any loss associated with unforeseen events, and all claims must be processed through the guest's insurance company and not the company itself.
Intellectual Property
All information, content, services, and software displayed on, transmitted through, or used in connection with the Site, including text, photographs, images, illustrations, audio clips, video, HTML, source and object code, trademarks, logos, and the like (collectively, the “Content”), as well as its selection and arrangement, is owned by the Company and/or the Company’s affiliated entities, licensors, and/or suppliers. You may use the Content online only, and solely for your personal, non-commercial use. If you operate a website and wish to link to the Site, you may do so upon written notice to the Company, provided you agree to immediately cease such link upon request from the Site. No other use is permitted without prior written permission of the Site. The permitted use, as described in this paragraph, is contingent on your compliance at all times with this Agreement.
Without the prior written approval of the Company, you may not: (i) republish any portion of the Content on any Internet, Intranet, or extranet site or incorporate the Content in any database, compilation, archive, or cache, (ii) distribute any Content to others, whether or not for payment or other consideration, (iii) modify, copy, frame, cache, reproduce, sell, publish, transmit, display, or otherwise use any portion of the Content, or (iv) scrape or otherwise copy our Content without permission. You agree not to decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Site.through the Site, not to insert any code or product or manipulate the content of the Site in any way that affects the user’s experience, and not to use any data mining, data gathering or extraction method.
Requests to use Content for any purpose other than as permitted in this Agreement should be directed to Xtv.experiences@gmail.com
2a. Infringement Complaints - The Site respects the intellectual property of others. If you believe your rights have been infringed and/or are aware of any infringing material on the Site, please contact us at Xtv.experiences@gmail.com
User-provided information and Content
Please keep the following text in mind:
By providing information to, communicating with, and/or placing material on the Site (collectively, "User-Provided Content"), you are representing and warranting that, in exchange for being allowed to use the Site, you are irrevocably and unconditionally granting, transferring, and assigning all right, title, and interest in and to the User-Provided Content to the Company, its affiliates, and related entities, including the Site. You are representing and warranting that, due to this grant, transfer, and assignment, you will retain no ownership rights in and to the User-Provided Content whatsoever. You are acknowledging and agreeing that all rights in this paragraph are granted without the need for additional compensation of any sort to you, and that you are waiving any claim against the Company, the Site, and the affiliates of the foregoing, arising directly or indirectly out of the User-Provided Content.
Without limiting the other provisions of this Agreement in any way, you are representing, warranting, acknowledging, and agreeing that: (i) the Company solely owns all Content and User-Provided Content and retains the unfettered right to modify any portion of the Site; and (ii) the Company will, in its sole discretion, be constantly making changes to the Site by modifying, adding, or eliminating features, functions, and abilities. Transactions and e-commerce on our site
During your visit to the Site, you may elect to engage in a transaction involving the purchase of a product or a service. To serve you most efficiently, booking transactions and order fulfillment may be handled by a third-party processing agent or distribution institution. All transactions we processed through a highly secure and encrypted system. While in most cases transactions are completed without difficulty, there is no such thing as “perfect security” on the Internet or offline. If you’re concerned about online credit card safety, in most cases a telephone number will be made available so you can call us and place your order by phone. Additionally, we offer the option of payment on the day of the experience to ensure maximum flexibility for the client and security. The Company and the Site cannot take responsibility for the success or security of transactions undertaken or processed by third parties.
On occasion, a product or service may not be available at the time or the price as it appears or is promoted. In such event, or in the event a product is listed at an incorrect price or with incorrect information due to typographical error, technology error, error in the date or length of publication, or error in pricing or product information received from our advertisers or suppliers, you agree that the Company and the Site are not responsible for such errors or discrepancies.
Communications with Third Parties Through The Site
Please note the following important information:
Any interactions or communications with parties other than the Company and the Site are solely between you and the third party. For example, certain sections of the Site may allow you to make transactions or purchase goods or services. In some cases, these transactions will be handled by our third-party partners and vendors. The Company or the Site will not be responsible for any goods, services, resources or content available through such third-party interactions or communications, or for any resulting harm. Before engaging in any transaction, please carefully review the policies and practices of the third party and ensure that you are comfortable with them. Any complaints, concerns, or questions regarding materials provided by third parties should be directed to the third party directly.
During your visit to the Site, you may encounter links to, or view content hosted by, third-party sources. You may also access information, websites, advertisements, features, contests, or sweepstakes offered by other parties. The Company and the Site are not responsible for the actions or policies of such third parties. When providing information on such a feature or page, please refer to the applicable terms of service and privacy policies of those third parties. Bookings Made through Third Parties
Bookings made for our experiences that are booked through Third Parties (including but not limited to TripAdvisor Experiences, GetYourGuide, Booking.com, Airbnb Experiences, Project Expedition, and Klook) are subject to the individual cancellation and refund policies of the Third Policies. Neither EFFE Enterprises Co. SL. nor the Site is responsible for how the Third Parties choose to enforce specific cancellation policies or refund policies.
General disclaimer and limitation of liability
While the company and the site use reasonable efforts to include accurate and up-to-date information, we make no warranties or representations as to the accuracy of the content and assume no liability or responsibility for any error or omission in the content. The company and the site do not represent or warrant that the use of any content will not inadvertently infringe the rights of third parties. The company and the site have no responsibility for the actions of third parties or the content provided or posted by others.
Use of the site is at your own risk. All content is provided “as is” and “as available.” Neither the company, the site, nor any of their affiliated or related companies, nor any of the past, present or future employees, officers, agents, content providers or licensors of any of them, make any representation or warranty of any kind regarding the site, the content, any advertising material, information, products or services available on or through the site, and/or the results that may be obtained from the use of the site or such content or services. All express or implied warranties, including without limitation warranties of merchantability and fitness for a particular purpose, warranties against infringement, and warranties that the site will meet your requirements, be uninterrupted, timely, secure or error-free, are specifically disclaimed. the company, the site, and the affiliates of the foregoing are not responsible or liable for content posted by third parties, actions of any third party, or for any damage to or virus that may infect, your computer equipment or other property.
In no event shall the company or the site, including their affiliates, employees, officers, agents, content providers and licensors, be liable for any indirect, consequential, special, incidental or punitive damages including, without limitation, damages related to unauthorized access to or alteration of your transmissions or data, the content of the site, or any errors or omissions in the content, even if advised of the possibility of such damages.
Indemnity
You agree to indemnify, defend and hold harmless, the company and the site, each of their parent and affiliated companies, and each of their respective partners, suppliers, licensors, officers, directors, shareholders, employees, representatives, contractors and agents, from any claims (including, but not limited to, claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages (including attorneys’ fees and court costs) arising from or relating to any allegation regarding: (1) your use of the site; (2) the company or the site’s use of any content or information you provide, as long as such use is not inconsistent with this agreement; (3) information or material posted or transmitted through your membership account, even if not posted by you; (4) your participation in any of the food and cultural walking tours offered through the site; and (5) any violation of this agreement by you.
Waiver and Release of Claims
Please take note of the following terms: By purchasing tickets for and/or taking part in the sightseeing and gastronomy experiences offered by the Company, and in exchange for being allowed to purchase said tickets and for other valuable consideration, you understand, acknowledge, represent, warrant, and agree to the following, with the understanding that the Company will rely on the same:
Your desire to participate in the sightseeing and gastronomy experiences and experiences offered by the Company (referred to as the “Tours” and “Experiences”);
You are in good health and do not suffer from any minor or serious physical or mental injury, illness, or disability that would make you especially susceptible to injury or disability while performing any activity contemplated by this Agreement (including, without limitation, this Section 9);
You fully understand and accept all the risks associated with your participation in the Tours, including, without limitation, exposure to unfavorable weather conditions, food sickness, injuries (e.g., those arising out of self-inflicted accidents or mishaps, other participants, automobiles, pedestrians, and the like), and death;
You grant to Company and Company assigns the irrevocable, sub-licensable right and authority to use your name, likeness, photograph, and/or picture for any commercial or non-commercial purposes now known or later developed in perpetuity throughout the universe without further obligation or compensation to you;
Your participation in the tours is at your own sole risk. You, on behalf of yourself and/or any person or entity claiming through or on your behalf, hereby forever and unconditionally release and discharge the company, the company’s related and affiliated entities, the present and former employees, owners, officers, members, managers, partners, contractors, insurers, representatives, and agents of the foregoing (collectively, “released parties”) from any claims, actions, damages, liabilities, losses, costs, and expenses in any way arising out of, or resulting from, your participation in the tours, including, without limitation, all claims, actions, and liabilities for death, injury, loss, or damage to you, to anyone else, or to any property, regardless of whether or not such injury, loss, or damage was caused by the negligence or willful conduct of the company or any of the released parties. You, on behalf of yourself and/or any person or entity acting through or on your behalf, further agree to defend and indemnify the released parties and to hold the released parties harmless from any liabilities, claims, actions, damages, expenses (including, without limitation, attorney’s fees), and losses of any kind or nature whatsoever in any way arising out of or resulting from your participation in the tours; and this Section 9 is in addition to and not a limitation of the other terms and conditions of this Agreement.
International Users
The website is controlled, operated, and administered from within Spain. The company and the website do not guarantee that materials or content available through the website are appropriate or available for use outside of Spain, and accessing them from territories where their contents are illegal is prohibited. You are not allowed to use the website or export the content in violation of Spanish export laws and regulations. If you access the website from a location outside of Spain, you are responsible for complying with all applicable laws.
Passports, visas, documents
All travellers, without exception (including babies and persons under 18 years of age), must carry valid documentation, such as a passport or National Identification Document (for countries where a passport is not required), and must obtain any necessary visa, permit, vaccination certificate, etc., before travelling. It is the sole responsibility of the traveller to obtain these documents and meet the requirements, and the Company cannot accept any responsibility for issues arising from these requirements.
Miscellaneous
The Company and the Site have the right to change this Agreement at any time. Users will be notified of any changes by the Company and the Site posting them. Your continued use of the Site after any changes are posted constitutes your agreement to be bound by those changes.
The Company and the Site may modify, suspend, discontinue, or restrict the use of any part of the Site, including the availability of any content, at any time, without notice or liability. They may also deny access to any person or user at anytime for any reason. Additionally, the Company and the Site may transfer rights and obligations under this Agreement to any affiliate, subsidiary, or business unit, or to any entity that acquires the Company, the Site, or any of their assets.
This Agreement is subject to the provisions of the Spanish Law Real Decreto Legislativo 1/2007, 16th November, which adapts the texts of the Ley General para la Defensa de los Consumidores y Usuarios (Consumer Protection Act) and other complementary laws.
You agree that no claim may be brought as a class action. Suppose any provision of this Agreement is found unenforceable. In that case, that provision shall be enforced to the maximum extent permissible to reflect the parties' intent, and the remainder of this Agreement shall continue in full force and effect.
Any failure of the Company or the Site to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision. The section titles used in this Agreement are solely for convenience and have no legal or contractual effect. In the event of termination of this Agreement, you agree that certain provisions will survive, including limitations on your use of the content, the license(s) granted to the Site, and any other provisions for which survival is equitable or appropriate.
This Agreement also incorporates the terms and conditions contained in the Privacy Policy of www.xativaexperiences.com. Contact Us.
To contact the Company: EFFE ENTERPRISES CO. SL. Mailing address Carrer Pepe Martínez Mollá, 2, Local 3, Xàtiva, 46800.