Privacy Policy
We have adopted this Privacy Policy, which determines how we are processing the information collected by XATIVA Experiences and Tours, and it also provides the reasons why we must collect certain personal data about you. So, you'll need to read this Privacy Policy before using the XATIVA Experiences and Tours website.
We take care of your data and make sure it's confidential and safe.
Personal information we collect: When you visit the XATIVA Experiences and Tours, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfil the agreement.
Why do we process your data? Our top priority is customer data security, and, as such, we may process only minimal user data, as much as it is necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling out a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via xtv.experiences@gmail.com.
Your rights
If you are a European resident, you have the following rights related to your data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfil contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites: Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security: We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure: We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information: If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to xtv.experiences@gmail.com.
Please take a moment to review our Privacy Policy
Your privacy is important to us, so we have attempted to make this Policy both informative and easy to understand. If you have any questions or feedback, please let us know. Get in touch at Xtv.experiences@gmail.com
If you have any questions about your privacy
Please be sure to save the following text: You can reach out to us at Xtv.experiences@gmail.com for any questions related to this Policy. Please note that this website is managed and operated from Spain. The Company and the Site do not guarantee that materials or Content available through the Site are suitable or accessible for use outside of Spain and accessing them from areas where their contents are illegal is not allowed. To learn about your data protection rights in the country where you are accessing our Site, please refer to your country's GDPR policy.
What information do we collect and how do we use it?
When you show interest in our services or sign up for our newsletter, we will ask for your name, contact details, and the nature of your inquiry. We collect this information to conduct our business activities and provide customer service.
We will retain your personal information only for as long as necessary for the intended purpose. After a reasonable period, we may delete your personal information. We will not share your personal information without your consent, except as described in this Privacy Policy. We may disclose your personal information if required by law or if necessary to prevent a threat to life, health, or safety. Our website uses cookies to track and manage information related to your specific interests, providing a better and more personalized service.
How long we keep your personal information: We are required by law to keep certain information, such as financial data, for a specific period. When we have data as a result of providing a product or service to a customer, we will retain it according to the terms of the contract for that product or service. Information related to marketing will be kept for a reasonable time, not exceeding 36 months after our last contact with you. This is to make it easier if you decide to reconnect with us or to continue discussions about a potential service or product.
Accuracy of information: It is important for both you and us that information is accurate. Please inform us if anything changes by contacting us at Xtv.experiences@gmail.com
Find out about the information we hold: Under the GDPR, you have the right to inquire about the personal information that we hold. You can do so by contacting us at Xtv.experiences@gmail.com. Once we have confirmed your identity, we will respond in line with best practices as advised by the Spanish Government."Opting out of communications. If you prefer not to receive any information from us, you can always choose to opt out. Please use the unsubscribe link or contact us at Xtv.experiences@gmail.com
Having personal information deleted: You can also request the deletion of your personal information by contacting us at Xtv.experiences@gmail.com. Once we have no other obligation to retain the information, we will delete it for you.
Links to other websites: This privacy notice does not cover any websites to which we link directly. Please read their privacy policies if you visit those websites.
If you have a complaint: If you believe your privacy has been violated, don't hesitate to get in touch with us at Xtv.experiences@gmail.com and provide details of the incident so that we can investigate.
Changes to our policy: Any changes to this policy will be updated and announced on this page.
Feedback on this policy: We've made every effort to ensure this text is easy to read, concise enough to hold your attention, and comprehensive enough to provide a strong grasp of the topics. If you have any feedback or ideas for improvement, please get in touch with us at Xtv.experiences@gmail.com.